Chief human resources officers (CHROs) and people leaders are challenged these days to keep up with technology and automation. No longer just a nice-to-have, human resources (HR) workflow automation is imperative if you want to stay relevant, agile, and productive in a changing world.
Human capital management (HCM) technology has already made important improvements to HR and people management. But automated capabilities take the technology evolution a step further by turning over back-office, administrative-heavy tasks to the software — eliminating the need for HR staff to jump through hoops or spend inordinate amounts of time just to get everyday stuff done. Without automation, though, HR managers can lose up to 14 hours a week doing manual work — a discouraging finding when you consider that as much as 50% of an organization’s daily work could be automated.
In this article, we’ll dive deeper into why adopting automation is a necessary component of technology evolution, and key to improving overall productivity and efficiency so that higher-value work and objectives can take precedence. We’ll also outline which workstreams to automate to start reaping the benefits.
Why is it necessary to evolve?
HR and people leaders across industries need one precious commodity that’s always in short supply: time. There are multiple priorities to juggle and many initiatives that deserve your attention, but time-consuming manual tasks and processes seem to soak up every second. As a result, you can’t give proper focus to the more meaningful, human-centered, strategic work that can make a real difference in your organization.
HR workflow automation software enables a shift in focus to improving staff morale, productivity, and efficiency. Automation removes the drudgery that comes with repetitive, administrative-heavy duties so that HR staff is free to take on more exciting work, build important new skills, and become more deeply engaged in their roles and in the company overall. In fact, a recent survey found that over a quarter (27%) of business executives expect automation to create opportunities for professional growth and free up more time for human interaction.
With their newfound time, HR staff can also think more strategically about the employee experience, championing the use of self-service tools in the HCM system for tasks like time and attendance and payroll and reducing employees’ dependence on staff for administrative help.
As organizations grow in size and complexity, automation helps HR and people leaders scale operations and keep up with evolving workforce needs. You and your team become more agile and flexible, finding new and better ways to manage the workforce that are responsive and relevant to the changing times — rather than spending too many hours, days, and weeks churning through inefficient workflows and burdensome activities that add little overall value. With workflow automation as part of your technology evolution, you can contribute more effort to business strategy and growth and have a bigger, more positive impact on the organization.
Which workstreams should be automated?
HR workflow automation can be applied to many different workstreams. But some of the more common ones that HR staff deal with every day are a great place to start.
For each of the following, you can create automated, predefined, replicable workstreams in your HCM that ensure each task in the workstream gets done in the right order and by the right person — if a manager or other staff member needs to be involved — along with the proper signs-offs and in compliance with your organization’s policies and applicable laws and regulations:
Learn more about the advantages of automating HR and people operations in your HCM, as well as the primary functions you should automate first. View the infographic.
In each case, the workstream moves at pace, governed by the system’s logic rather than manually determined by administrators or managers. It never gets bogged down in someone’s inbox since the steps of each workstream are assigned to positions in your org chart — not individual people who may come and go, in and out of various roles. This helps ensure that employees and staff alike aren’t held up by a broken-down process. And because the information needed for each workstream is already available in the HCM’s centralized database, it’s always accurate and up-to-date, helping to avoid further delays and issues trying to track down correct data.
Automating these five workstreams right out of the gate can help HR staff earn back more time in their day to set their sights on the more rewarding work they want to do or the professional growth they’d like to achieve. And it allows HR and people leaders to create new departmental efficiencies and boost productivity.
Take your technology evolution to the next level
HCM software with automated capabilities is the logical next step for HR and people leaders who want to forge a new path for HR staff and the organization’s workforce. Instead of wasting time on manual, administrative work, you can automate common HR workstreams, allowing you more time to prioritize employee engagement, make further improvements in efficiency and productivity, and make greater contributions to business growth.
Want to learn more about how HR workflow automation can launch you into the next phase of your tech evolution? We are here to support you with efficient, accurate, and cost-effective workforce management solutions built with the automated capabilities needed for today’s complex and ever-changing business landscape. To learn more about SyncHR, click here.
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