HR Software for Food Service

Made-to-order human resources operations management for restaurants

Why SyncHR is Right For You

Consumers have a multitude of choices where to spend their hard-earned money and will usually choose the restaurant with the best guest experience. But finding and retaining the employee talent necessary to stand out from the crowd is an ongoing challenge for restaurant owners and operators.

Whether you run a quick service restaurant (QSR) or a fine dining franchise, SyncHR’s integrated suite of HR tools and technologies lets you effortlessly navigate the complexities of today’s food service business — high turnover, wage and tipping requirements, complicated scheduling between full and part-time employees, and a host of compliance challenges — so you can continue to focus on providing an exceptional guest experience.

SyncHR software for restaurants and food service helps hospitality business leaders assert greater control over their Human Resources activities with a fully integrated suite of tools purpose-built to help the unique challenges in today’s hospitality businesses:

Improve recruiting
Expedite the onboarding and training process
Improve staff scheduling
Allocate resources more strategically
Lower operating costs
Boost productivity and company performance

A better experience for employees and guests

SyncHR HCM offers a range of powerful tools to help you optimize in-store operations for greater productivity, efficiency, and a better guest experience.

Advanced timekeeping

Leverage multiple methods to accurately capture time data (time clock, web punch, telephony, mobile device) to create and implement schedules that tightly align staffing with operational goals while tracking true labor costs.

Enhanced recruiting and onboarding

Simplify the most challenging part of the food service business and reach qualified talent faster with job listing distribution across free and paid job boards, automated offer letters, paperless onboarding, and one-click background check initiation.

Robust employee training

Train employees to perform at their peak and retain top-quality talent across your business with off-the-shelf and configurable learning courses like food safety training, sexual harassment awareness, and more. Accurately track progress in real time with robust reporting dashboards, course reports, centralized reports, and survey results. The anywhere, anytime tools are equally intuitive for learners, authors, and admins to virtually eliminate any learning curve or special training.

Integrated resource management

Right-size staffing needs year round with advanced scheduling tools that help you create flexible but predictable schedules for your full-time and part-time employees based on their availability, preferred shifts, and accounting for seasonal or other special high-traffic periods. You can also use these tools to automate compliance with federal, state, and local labor laws like Fair Labor Standards Act (FLSA), Affordable Care Act (ACA), and other industry standards.

Real-time analytics and reporting

Get on-demand insights and actionable intelligence about operational efficiency, cost management, and staff productivity across your business to improve your operations, enhance the guest experience, and grow revenues and profitability.

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“ Our companies grow six-fold over a six month, seasonal period every year, and having an HCM platform like SyncHR that scales to handle the dynamic nature of our business while providing improved efficiency and productivity is invaluable to us. The team at SyncHR got us up and running in record time, and the platform continues to deliver the business value that we need from such an important internal system.”

Bill L, HR Director

FAQs from People Like You

How can you create a human resource structure in a restaurant?

It can be challenging for food service companies to combat the largest threats to business growth without the right HCM software. Some of the largest challenges HR teams in food services must combat include high worker turnover, onboarding and training, and complex payroll and reporting needs. SyncHR’s proprietary workforce planning technology, simplified process design and centralized data structure give your HR team the tools needed to enhance the experience of your employees and retain your needed headcount without distracting from providing a great experience for your guests.

What are jobs in human resources in restaurants?

One of the most important jobs of human resources in the food service industry is accurate time tracking to inform staffing needs and stay in local and federal compliance. Without the right time tracking HCM software, the accuracy of your time tracking data could hinder your organization’s ability to correct staff and provide the guest experience your customers desire. SyncHR’s advanced time tracking solution uses multiple methods to accurately capture time data from your employees to create and implement schedules that tightly align staffing with operational goals while tracking true labor costs, giving you full visibility and control into scheduling and staffing needs.

Can HCM software help restaurants combat high employee turnover?

HR teams in food service that can provide a strong onboarding experience and continuous training to their employees enable their workforce to provide the best experience possible to guests and align to a positive company culture. Restaurants that lack this quality of HR software see higher rates of employee turnover as their workforce feels overwhelmed and undertrained to do their job effectively. SyncHR enables restaurants to train employees to perform at their peak and retain top-quality talent across your business with off-the-shelf and configurable learning courses like food safety training, sexual harassment awareness, and more. Accurately track progress in real time with robust reporting dashboards, course reports, centralized reports, and survey results. The anywhere, anytime tools are equally intuitive for learners, authors, and admins to virtually eliminate any learning curve or special training.

What is strategic workforce planning in restaurants?

In order to keep up with customer demand and continuously provide a great experience, HR teams in food service must strategically plan out their workforce needs, or risk understaffing. Restaurants that have not invested in HCM software for strategic workforce planning lack the needed insights into headcount, organizational trends and worker skills that are needed to understand gaps in scheduling. Unlike other HCM software, SyncHR’s position control, or position management, core architecture keeps position data separate, but in the same system, from employee data so HR teams can see strategic workforce planning data unencumbered by employee turnover. SyncHR’s time-machine technology also enables HR teams to effortlessly access updated and accurate staffing data for greater immediate insight into not only turnover rates and vacant positions today, but in the past and future for greater data insights and reporting.

Is restaurant management an HR profession?

Many restaurant managers work a double role as manager and HR professional, leading to an increased need for HR software that streamlines their back-office operations for increased ability to focus on employee and guest needs. SyncHR’s HCM software for restaurants and food service helps hospitality business leaders assert greater control over their human resources activities with a fully integrated suite of tools purpose-built to help the unique challenges in today’s hospitality businesses recruit and onboard faster, improve staff scheduling and lower operating costs for a leaner, more efficient business model.

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HR Software for Food Service

Why SyncHR is Right For You