HCM and HR Technology Resources

The freshest educational HCM resources are only a click away. Keep up to date with the latest in HCM advancements and education including white papers, articles, webinars, videos, and more. Take charge of your HR education with SyncHR.

HR's New Role: How People Leaders Are Evolving To Support Workplace Innovation

HR's New Role: How People Leaders Are Evolving To Support Workplace Innovation

July 06, 2022 | by Sarah Greesonbach

Considering the pandemic’s whiplash effect on the economy — one that is very much still in process — is it any wonder the role of Human Resources (HR) has undergone such profound change?

Is Your HCM Solution Actually Working For You?

Is Your HCM Solution Actually Working For You?

June 30, 2022 | by Sarah Greesonbach

Here are a few of the most common signs we see that a company’s HCM solution is not delivering the benefits it’s promising — and what to look for to determine if your HCM is actually working in your favor.

Save Your Organization's Money with 5 Key Business Metrics

Save Your Organization's Money with 5 Key Business Metrics

June 28, 2022 | by John Cuellar

If you don’t have visibility into your workforce- and client-related metrics, you could be blind to operational shortcomings. In this article, we’ll cover five critical business metrics that can help your business reach its bottom line — as well as the cost of ignoring critical workforce data.

Let's Stop Talking About Product Efficiency: Is Your HCM Software Scalable?

Let's Stop Talking About Product Efficiency: Is Your HCM Software Scalable?

June 23, 2022 | by John Cuellar

To scale effectively, companies need to look beyond their existing resources and utilize new tools that can help them better leverage their workforce’s capabilities. Here are the key differences you need to know between efficiency and scalability.

Top Departments with the Most Employee Turnover & How You Can Manage It

Top Departments with the Most Employee Turnover & How You Can Manage It

June 21, 2022 | by The SyncHR Team

No matter the circumstances, employee turnover has very real business consequences, especially in terms of cost and added workload. Here’s a look at high turnover departments as well as how technology makes it easier to respond to and manage staff changes.

How a Positive Culture Empowers Successful Client Relationships

How a Positive Culture Empowers Successful Client Relationships

June 16, 2022 | by The SyncHR Team

If employee morale is high and more people are smiling and feeling upbeat, the good mood spreadsHere’s a deeper dive into the effects of happiness and a positive culture, and what you can do to build or strengthen yours.
The Importance of CX When Your Client Is Your Employees

The Importance of CX When Your Client Is Your Employees

June 14, 2022 | by The SyncHR Team

Understanding the direct connection between the customer experience (CX) and employee experience (EX). How people leaders look after their "clients" - their employees.

The 6 Simple Truths to Building Impactful Client Interactions

The 6 Simple Truths to Building Impactful Client Interactions

June 09, 2022 | by The SyncHR Team

Six simple truths we’ve found effective in building impactful client experiences through every interaction that you can start implementing in your organization, too.

Three Mid-Sized Business Operations Strategies to Inspire Organizational Growth

Three Mid-Sized Business Operations Strategies to Inspire Organizational Growth

June 07, 2022 | by The SyncHR Team

If growth is a top priority for your organization, here are three proven growth strategies that you can begin to operationalize now to help you realize your goals.

Client Experience Is Way Different than Client Support: Here’s How We Define It

Client Experience Is Way Different than Client Support: Here’s How We Define It

May 26, 2022 | by The SyncHR Team

When we think and talk about the client experience vs. client service, what we really mean are the impressions clients get when they interact with us, how they feel during the interaction, and whether we provided the standards of service that we hold ourselves to.

How We Define Client vs. Customer & Why the Difference Matters

How We Define Client vs. Customer & Why the Difference Matters

May 25, 2022 | by The SyncHR Team

To many organizations, a “client” and a “customer” are pretty much the same. Let's review the differences between a client and a customer, what those differences mean to us, and why all of this is important in the first place.

How a Time & Attendance System Can Help Manage an Unpredictable Workplace

How a Time & Attendance System Can Help Manage an Unpredictable Workplace

May 19, 2022 | by The SyncHR Team

Today’s distributed and decentralized workforce, combined with the unpredictability of life, makes it more critical than ever to have a watertight time and attendance system in place.

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