Broker Webinar: Putting the Service Back into SaaS



In today’s digitalized world, many software companies are focused on enhancing their product functionalities and capabilities but leaving one of the most important pieces within “SaaS” behind: Service. Any successful broker understands that a technology partner is only as good as the client service experience they provide. 


Discover how to avoid the most common broker challenges by recognizing the four main client service benefits to look for in your next HCM.


Download the on-demand discussing all the HCM benefits you need to know about partnering with great technology AND service.


During this webinar, we’ll touch on: 

  • Functionality that supports broker-client alignment, smooth implementation, and secure broker access.

  • Prioritizing people management and workforce planning and how a system can manage this effectively.

  • A system with data integrity

  • How SyncHR eliminates the need to choose between world-class personalized service and great technology - and instead, allows you to get the best of both worlds. 


Download the webinar

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John Cuellar

John Cuellar

John is responsible for SyncHR’s product, engineering, and system operations teams. He is focused on streamlining the business processes related to HCM and finance by distributing SyncHR to all members of the workforce and by using patented security and workflow to control these developments. John is also responsible for delivering SyncHR as a cloud based application with “extreme ratio” financial metrics.

He has a background in engineering, workplace applications, and business administration, bringing over 25 years of experience deploying strategic HCM applications. Prior to co-founding SyncHR, John was the CEO of Harbor Technologies, since acquired by Mellon Financial Corporation. Previous to Harbor Technology Group, he spent an internship with the Swiss Bank Corporation in their derivatives pricing and trading group and also worked as a senior manager for the US Navy. John received his Bachelor of Science degree in Electrical Engineering from the University of California at Santa Barbara, and his Master of Business Administration from the Haas School of Business at the University of California at Berkeley.

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