Implementation

We are a team that is with you every step of the way.

Some say it’s not about the destination, it’s about the journey - from our perspective it’s about BOTH!

Industry-Leading Implementation Times (avg. 90 days)

Industry-Leading Implementation Times (avg. 90 days)

Designated team of subject matter experts & specialists

Designated team of subject matter experts & specialists

Proven & Trusted Approach

Proven & Trusted Approach

Proprietary & custom developed tools & methodology

Proprietary & custom developed tools & methodology

Entire organization focused on ensuring project success & delighted customers

Entire organization focused on ensuring project success & delighted customers

Training

We never stop learning and neither should you.

 We want to make sure you are taking full advantage of our platform’s capabilities and the ongoing enhancements we are making to it.

Role-based training for administrators, managers & employees

Role-based training for administrators, managers & employees

Self-paced training materials (videos, guides, etc.)

Self-paced training materials (videos, guides, etc.)

Communication samples & templates provided (can be customized)

Communication samples & templates provided (can be customized)

Live Webinars

Live Webinars

Access to Change Enablement Consultants

Access to Change Enablement Consultants

Membership access to HR industry, third-party library of resources

Membership access to HR industry, third-party library of resources

​You’re in Good Company

See More Customers

Customer Care

The right help, by the right people, when you need it.

‘Launch or Go Live’ is not the end, it’s the beginning of the next chapter in your HCM story – and we continue on with you.

Designated Customer Success Manager

Designated Customer Success Manager

Knowledgeable & Available Care Team

Knowledgeable & Available Care Team

Experienced Money Movement Team

Experienced Money Movement Team

Easily Accessible Customer Portal

Easily Accessible Customer Portal

Periodic Success Reports

Periodic Success Reports

Important & relevant news, alerts & reminders

Important & relevant news, alerts & reminders

Professional Services

Professional Services

When you need something special or specific just for your organization’s needs.

  • Instructor-led, Custom & Additional Training
  • Custom Report Development
  • New EDI Feeds/Integrations
  • Special Tax Assistance
  • Mass Data Changes
  • New or Changed FEIN